Betting is about entertainment, not just winning. WG999 wants you to always play in control. Use our responsible gaming tools and guidelines to keep your gaming experience safe.
The safety and well-being of every member is our highest priority.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a time limit for each session. When that time is up, wg999 will automatically alert you and give you the option to end the session.
Feel like you need a break? Temporarily close your account for anywhere between 24 hours and 30 days. During this period, you won't be able to log in or place any bets.
If you feel you need an extended break, activate Self-Exclusion. Keep yourself away from all wg999 services for anywhere between 6 months and 5 years.
Review your betting history, win/loss record, and total spending in detail. Staying aware of your spending patterns makes responsible gaming much easier.
For any concerns, WG999's trained support team is ready to help. You can also find contact details for professional counselling services whenever you need them.
Responsible gaming at WG999 isn't just a policy — it's a core commitment. We believe every member should have full control over their betting habits, which is why we've built a range of simple, effective tools you can use at any time.
You don't need a specific reason to use these tools. Setting them up proactively is simply a smart move that keeps your betting experience enjoyable over the long run.
Set a maximum amount per bet. This tool is highly effective at preventing sudden large wagers.
Periodic pop-up notifications remind you how long you've been playing and how much you've spent.
Set a daily or weekly loss threshold that will automatically lock your account once reached.
In an emergency, deactivate your account instantly with a single click. It won't be reactivated until the cooling-off period has fully elapsed.
You keep going over your set budget each time you play, and find it hard to stop yourself.
You find yourself chasing losses — placing bigger bets to try to win back money you've lost.
You've been lying to or hiding your betting habits from the people close to you.
Betting is getting in the way of your daily responsibilities, work, or studies.
You're taking out loans or spending money your family needs in order to bet.
When you can't play, you feel irritable, restless, or overwhelmed by the urge to get back to betting.
If you answer "Yes" to more than 2 of the questions below, it may be worth seeking support.
Please Note: Seeking help isn't a sign of weakness — it takes courage. Today, support@wg999.wsto get in touch.
WG999 takes responsible gaming more seriously than any other betting platform in Bangladesh. We believe betting is a form of entertainment, not a source of income — and we want every member to enjoy it in a healthy, controlled way.
Only users aged 18 or above may register on wg999. Date of birth is required at sign-up, and age must be verified with a valid NID or passport before any withdrawal. Any account identified as belonging to a minor will be closed immediately and any associated funds returned.
The most important rule of responsible gaming is never betting more than you can afford to lose. Never use money that your household or daily life depends on. Betting always carries some risk — keep that in mind every time you play.
Enjoy Sports Betting or casino games the same way you'd enjoy a film or a live match. Before each bet, ask yourself — am I doing this for fun or out of pressure? If it's for fun, go ahead. If not, take a break.
Betting while angry, frustrated, depressed, or under stress is never a good idea. These states impair judgment and increase the urge to over-bet. In moments like these, use wg999's cooling-off feature.
If your betting habits are straining relationships with family or causing financial hardship, that's a warning sign. Talk openly with the people close to you and seek professional support if needed.
WG999's Commitment: We never advertise to people experiencing gambling problems. Members who are self-excluded will not receive any promotional emails or SMS messages.
If you suspect a family member may have a problem with online betting, please contact us. We act on requests from family members too — reviewing accounts and taking the necessary steps where needed.
Support@wg999.ws
Response Within 24–48 Hours
Bottom right corner of the website
8:00 AM – 12:00 AM
From Account Settings
Activate Instantly
Please Note: You can talk to wg999 about any betting-related concerns. Your identity will be kept completely confidential.
Bet responsibly at wg999. Use our protective tools and enjoy a safer gaming experience.